Terms of service

Welcome to Anokhi Pahule. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

  • You must provide accurate, complete, and up-to-date information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account details.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) and are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.
  • Payments must be made through the available payment methods on our website.
  • Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, slight variations in color, size, or design may occur due to screen differences or production processes.
  • We do not guarantee that all product descriptions are error-free, complete, or current.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.
  • In case of cancellation after payment, a full refund will be issued.

5. Shipping and Delivery

  • Orders are processed and dispatched within 5-7 business days.
  • Delivery timelines may vary based on your location and external factors such as courier delays.
  • We are not responsible for delays caused by shipping partners or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy.
  • Items may only be eligible for return or replacement in case of defects, damages, or incorrect products received.
  • Requests must be raised within a specified period from delivery.
  • Refunds, if applicable, will be processed through the original payment method.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent activity
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Distributing harmful or malicious content
  • Attempting to disrupt or compromise website security

8. Limitation of Liability

  • Anokhi Pahule shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, in any case, shall be limited to the amount paid by you for the product.
  • We do not guarantee uninterrupted or error-free access to our website.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in Pune, Maharashtra.

10. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: support@anokhipahule.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.